Solving problems through
effective communication

We've helped to achieve their goals

During all the years that our consulting business has been in operation, we've been helping organizations of all scales achieve qualitative results.

rmi2
SRW
church
peace engineers
PATC
rmi

SERVICES

We teach how to use different communication strategies to face risk situations and find solutions that involve the least damage to people and property.

communication

Crisis Hostage Communication

Training on in-depth overview of communication skills, both conversational speaking and active listening will be discussed. Recognize the value of effective communication in crisis negotiation. Apply the principles of the behavioral influence steps. Recognize barriers to effective communication. Apply basic communication skills to crisis negotiation.

survival

Hostage Survival

Training in hostage survival is geared towards educating those individuals on how to survive a hostage taking event.

verbal

Verbal De-Escalation

De-escalation should be used whenever possible but used at the officer’s discretion based on the totality of the circumstances. Achieving effective communication goes a long way toward slowing things down, and history shows that if we can slow things down, many situations are more likely to end peacefully.

counseling

Counseling Without Conflict

We teach you to become more effective listeners which in turn will make individuals better officers, report takers, and overall better communicators. This can aid in the reduction of officer complaints and possibly in some instances even use of force issues.

"I wanted to send you a big THANK YOU for making the trip to Denver and teaching our employees some great skills and to really get them to be aware of many things during their negotiations. You did everything we were wanting. In fact, Felix is wanting me to start working on a 2nd class for a bigger group and will be reaching out to you on dates once I get that rolling."

Jessica Coffrey

JR Butler

Blog

Recent class in Coeur D’Alene, Idaho.

15 Aug 2018

Great PATC phase 1&2 Crisis/hostage negotiation class in Coeur D’Alene, Idaho. SWAT Officers from Idaho, Washington, and Montana. Beautiful area too

About our Logo

2 Aug 2018

The horse, or Knight, is a traditional symbol of special operations and signifies the ability to influence all types of conflict. The knight chess piece is, the most versatile on the board. It can move in eight different directions, and over obstacles. The lightning bolts represent communications and the ability to strike anywhere with speed.…

Suggested CNT Monthly Team Training Topics Lt. Mark Lowther (Ret)

26 Jul 2018

Role Play Training Case Study Guest Instructor…PTSD, mental health, etc. Negotiations Using Robots Talk from cover. can be done just with CNT or as a joint training with SWAT move with shield etc. Sovereign citizens/extremist groups Practical exercise with SWAT Intel gathering and situation board management Equipment setup and operation Hostage situations in buses or vehicles…

About Mark Lowther

MARK@2x-50

Lt. Mark Lowther is a US Marine Corps veteran. Mark retired after 24 years of service with the Weber County Sheriff’s Office (Ogden, Utah). His background is varied and diverse. He has served as a SWAT hostage negotiator for a major portion of his career.

He was named by the Utah Tactical Officers Association as the 2012 Crisis Negotiator of the year.

Mark has served as a public information officer, watch commander, patrol precinct commander, and court security services commander. Mark although retired from full time law enforcement, continues to serve as a part time deputy sheriff and maintains Utah Peace Officer status

Join our newsletter

We help you apply proven police tactics to solve real world organizational problems